1. What fees do I pay?
- There are no fees when using MealDrop. You simply pay the price of the meal.
2. How do I contact Customer Service?
- Please contact our Customer Care Team via email at Contact@MyMealDrop.com or phone at 1(833)MEALDRP (632-5377).
3. Who delivers my meals?
- Your meals will be delivered by your personal chef or a member of the culinary team.
4. How do I change or cancel an order?
- If you'd like to change or cancel your order, please immediatly contact our Customer Care Team via email at Support@MyMealDrop.com or phone at 1(833)MEALDRP (632-5377).
5. Can I schedule my meal in advance?
- Yes, MealDrop is a pre-order only service. All meals are ordered in advance to give the culinary team the proper amount of time to prepare all dishes.
6. How do check the status of my recent order?
- On our app or website, you can provide the email and phone number used a checkout to check the status of your most recent order.
7. Something is wrong with my order - what can I do?
- If there is an issue with your meal please contact our Customer Care Team via email at Support@MyMealDrop.com or phone at 1(833)MEALDRP (632-5377).
8. How do I place an order for immediate delivery?
- MealDrop currently provides scheduled delivery services. Immediate and on-demand delivery services will be launched in the future.
9. Is there a minimum amount I must spend to place an order?
- No, there is no minimum amount that you must order, and we do not charge “small order fees”. No Fees, Just Food.
10. How can I support MealDrop and spread the word?
Please keep in touch with us on social media and share your experiences. You can find us on the following platforms: Instagram: @mymealdrop; Twitter: @mymealdrop; Facebook: @eatmealdrop